Last updated: 2026-01-01
In short:
We respect your privacy and collect only what is necessary to provide our Services.
We do not use advertising trackers or sell personal data.
Your data is handled securely and in line with GDPR and other applicable privacy laws.
You remain in control of your information and can request access or deletion at any time.
Please also review our Terms of Use.
Privacy Policy#
This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website, mobile application, and related services (collectively, the “Services”).
We are committed to handling personal data lawfully, transparently, and securely.
1. Who We Are#
Continuia OÜ (“we”, “our”, or “us”) is the data controller responsible for the processing of your personal data under applicable data protection laws, including the General Data Protection Regulation (GDPR).
2. Information We Collect#
We collect only the information necessary to provide and operate the Services. This may include:
Account information
Such as your name, email address, and internal account identifiers.Service and technical data
Such as log entries, IP addresses, timestamps, device or browser type, and error reports.
This data is used for security, troubleshooting, and service reliability.Content you create or upload
Including messages, documents, files, or other data you choose to store or share through the Services.
We do not use third-party advertising trackers, profiling tools, or behavioural advertising systems.
We do not sell personal data.
3. How We Use Your Information#
We process personal data to:
- Provide, operate, and maintain the Services
- Authenticate users and manage accounts
- Respond to support requests and communications
- Protect the security and integrity of the platform
- Improve functionality and performance
- Comply with legal and regulatory obligations
We do not use your personal data for advertising purposes.
4. Legal Basis for Processing (GDPR)#
We process personal data based on one or more of the following legal grounds:
- Contractual necessity – to provide the Services you request
- Legitimate interests – to ensure security, prevent abuse, and improve reliability
- Legal obligation – where processing is required by law
- Consent – where you have given explicit permission for specific processing
Where processing is based on consent, you may withdraw that consent at any time.
5. Data Storage and Security#
We store personal data using secure infrastructure and apply appropriate technical and organisational measures, including:
- Encryption in transit and at rest
- Access controls and role separation
- Monitoring and logging for security purposes
These measures are designed to protect personal data against unauthorised access, loss, or misuse.
6. International Data Transfers#
Our infrastructure is currently hosted in the United States.
As a result, personal data may be transferred outside your country of residence, including outside the European Union.
Where required by law, we rely on Standard Contractual Clauses (SCCs) or equivalent safeguards to ensure an adequate level of data protection in accordance with GDPR requirements.
7. Your Rights#
Under GDPR and similar privacy laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data, where legally permitted
- Restrict or object to certain processing
- Receive a copy of your data in a portable format, where applicable
- Withdraw consent where processing is based on consent
To exercise these rights, please contact privacy@continuia.io.
We will respond within the timeframes required by applicable law.
8. Data Retention#
We retain personal data only for as long as necessary to:
- Provide and operate the Services
- Meet legal, regulatory, or compliance obligations
- Resolve disputes and enforce agreements
When data is no longer required, it is securely deleted or irreversibly anonymised.
Some limited information may persist temporarily in backups for operational or legal reasons, after which it is removed according to our retention practices.
9. Third-Party Service Providers#
We may use carefully selected service providers (such as cloud infrastructure or email delivery services) to support the operation of the Services.
These providers process personal data only on our instructions and are subject to contractual confidentiality and data protection obligations.
We do not allow third parties to use your data for their own advertising or marketing purposes.
10. Changes to This Privacy Policy#
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our Services.
If changes are material, we will post a clear notice and update the “Last updated” date.
Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.
Contact#
If you have questions about this Privacy Policy or how your personal data is handled, please contact:
Continuia OÜ
Email: [privacy@continuia.io]
Address: [Telliskivi tn 57, 10412 Tallinn, Harju maakond, Estonia]